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Privacy Policy

Yeomans Privacy Policy

Who we are
Yeomans Press Ltd (Company No. 5316145) is the data controller.

Any queries about our data protection and privacy policies should be directed to:

The Data Protection Officer
Yeomans Press Ltd
Unit 12 Branbridges Industrial Estate
Branbridges Road
East Peckham
TONBRIDGE
TN12 5HF

Your privacy is important to us
We are committed to ensuring that your privacy is protected and respected, in accordance with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (EC Directive). This policy sets out our privacy practices, in conjunction with our Data Protection Policy (available on our website).  Please read both these policies carefully to understand the basis on which any personal data we collect from, about you, or that you provide to us, will be processed by us.

Collecting your information
We collect and hold personal information including: name, organisation name, job title, postal address, telephone number, email address, website cookies and details of communications between yourself and Yeomans.

Processing your information
We will process your personal information according to this policy and our obligations under applicable data protection laws and regulations. The reasons for processing your personal information include

  1. The administration of the work we do for you / your organisation
  2. To provide you with marketing communications
  3. To ensure compliance with applicable laws and regulations and the requirements of statutory authorities
  4. The internal administrative purposes of Yeomans e.g. recording your relationship with us
  5. To ensure we know and act on your communication preferences
  6. To ask you to take part in surveys and research
  7. To make sure our website works on your computer, laptop or mobile phone in the best possible way

We will from time to time check the accuracy of the personal information you have supplied us with (e.g. postal address) by referring to third party information sources e.g. the Royal Mail’s Postcode Address File (PAF).

We may from time to time analyse the personal information you supplied us alongside publicly available information to create a profile to understand your interests, preferences and the appropriate opportunities to offer you most effectively (this is known in law as profiling). We may share your personal information with selected third parties to do this. It may also enable us to improve the experience that customer supporters have with us. The types of information collected about you from the public domain may include:

  • Your company name, company contact details, job title
  • Your trusteeships and the type of charity which you are a trustee of (e.g. grant making)
  • Your company directorships and business organisations with which you are associated

We will either seek consent to process your data when we collect it or process it without consent where we are legally allowed to do so and where we have legitimate reasons for doing so, known in law as ‘legitimate interests’.

We believe that if you have shown an interest in our work (e.g. by purchasing a product or service from us, enquiring about our work, or evidencing a relationship with us in some other way) that you will want to know more about us, our work and how you can benefit from it, and that you will have a reasonable expectation of us processing your personal information for the purposes listed above (for example, receiving information from us in the post or by telephone).

We do not believe that by processing your information for these purposes, you or your rights will be harmed. You have the right to request that we do not process your information for these purposes, e.g. we will offer you the opportunity to opt out from receiving our communications or change your preferences every time we communicate with you in these ways. We will always respect your legal rights.

For more information about ‘legitimate interests’, please see the Information Commissioners’ Office website  https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/legitimate-interests/   

We will hold and process your personal data for as long as is necessary for the purposes for which it is processed, in accordance with our legitimate reasons.

If you request to receive no contact from us we will keep some basic information about you so that we know not to send you anything you do not want and so we do not unintentionally record or store information about you multiple times. If we do not have a record of your preference to not be contacted the possibility exists that we could contact you again.

Storing your information
We take great care to keep your personal information safe and secure, whether as hard copies (i.e. a written reply form) or as digital information. For more information, please refer to Yeomans’ Data Protection Policy (available on our website). 

Transmission of information using the internet is not completely secure and much is beyond our control (e.g. your personal computer or mobile device). We will do our best to protect your personal information but cannot guarantee the security of data transmitted to our website, any transmission is at your own risk. Once we have received your information we will use security features and strict procedures to try and prevent any unauthorised access.

Who has access to your information / who your data is shared with
Only people and organisations who are authorised and necessary to the processes of processing your personal information will have access to it. This includes: staff, volunteers, consultants and / or external providers who act on our behalf to access and use your information for the purposes for which we have specified (e.g. an online payment processor to process online payments or an email service provider to send you emails). They only have access to your information which is relevant to their work or for the service they are delivering; we ensure your information is transferred securely and that it is treated with the same level of care as if we were handling it ourselves.
Please contact us if you would like to know any more specific information about the third parties with whom we share your data. 

We respect your privacy and your personal information and your relationship with us. We will not share your personal information with any organisation for their marketing purposes. We will not share your personal information with third parties except in accordance with this policy or when we have your clear and explicit consent to do so.

We may share relevant personal information about you with other organisations if we are legally obliged to do so or in order to enforce or apply any agreements or contracts or to protect the rights, property or safety of us or others.

Your rights and preferences
Caring for you and your personal information is very important to us. You have legal rights regarding your personal information which we aim to uphold and respect at all times. Your rights include:

  • The right to be informed. This ensures we tell you how we use personal information (such as in this privacy notice)
  • The right of access. You have the right to request confirmation that your data is being processed (and that that the processing is lawful) and to request details of the personal information we hold about you (known as a Subject Access Request). If you do request details of the information we hold about you, in accordance with applicable data protection laws and regulations we will respond to this within one month of receipt. No fee will be charged for this unless a request is manifestly unfounded or excessive (e.g. repetitive) in which case a reasonable fee will be charged
  • The right to not receive marketing communications from us or to change your communications preferences. Instructions for unsubscribing from emails, telephone calls or posted mail will be included in each communication sent to you by those respective media. You have the right to withdraw consent to processing your personal information at any time
  • The right to rectification. You are entitled to have the personal information we hold about you rectified if it is inaccurate or incomplete. We will respond to a request for rectification within one month
  • The right to erasure. Also known as ‘the right to be forgotten’, you may request the removal or deletion of personal information under specific circumstances (e.g. where you withdraw consent). Please note, if we do erase your personal information we would have no record of any prior relationship with you; in the course of our business activities we may collect your personal information in the future and may therefore contact you
  • The right to restrict processing. You have the right to block or suppress processing of your personal information. We would still store the respective personal information to ensure the restriction is respected but not further process it
  • The right to data portability. You may obtain and transfer your personal data from one IT environment to another, in a safe and secure way, for your own purposes
  • The right to object. You have the right to object to processing based on legitimate interests, direct marketing (including profiling) and processing for purposes of scientific/historical research or statistics
  • Rights in relation to automated decision-making and profiling

You can find more information about these rights here, from the Information Commissioners’ Office https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/  

If you wish to stop receiving communications from us, change your communications preferences, update the personal information we hold about you, request details about the personal information we hold about you, request that we erase your information or have any questions about the personal data we hold about you, please contact:

The Data Protection Officer
Yeomans Press Ltd
Unit 12 Branbridges Industrial Estate
Branbridges Road
East Peckham
TONBRIDGE
TN12 5HF

If you are unhappy about the way we have processed your personal data, please contact our Data Protection Officer at the above address. If you remain unhappy with how we have dealt with your complaint, you should contact the Information Commissioners’ Office (https://ico.org.uk/). You also have the right to make a complaint to the Information Commissioners’ Office without referring your complaint to us first.

Website privacy
Cookies
Cookies are tiny pieces of data saved on your computer or mobile device (e.g. in your internet browser). There are several types of cookie and they each have different functions or uses. For more information see Yeomans’ Cookie Policy (http://www.weareyeomans.co.uk/cookies-policy).

Changes to our privacy policy
We may make changes to this policy from time to time, so please check it frequently to keep yourself informed and up to date with any relevant changes. By continuing to use our website or engage in a relationship with us in any other way, you will be deemed to have accepted these changes.

 

Last Updated: September 2018

Yeomans Press Limited, trading as Yeomans. Registered in England and Wales. Company Registration No. 5306145
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